Q: What’s Included in the Training?

A: The full course is included, with 24/7 access and customer support. Upon completion, you can instantly print your certificate, and we’ll also email you a copy for your records.

Q: Can I log in and out as many times as I need?

A: Absolutely! You can log in and out as many times as you like.

Q: Is the training completely online?

A: Yes, the entire training is 100% online, so you can complete it from anywhere.

Q: How long do I have to complete the training?

A: You have 90 days to finish the course. If you need more time, just let us know, and we’ll extend your access at no extra charge.

Q: Is there a final exam?

A: Yes, all our courses include a final exam that requires a passing score of 70%.

Q: What if I don’t pass the final exam?

A: If you don’t pass, don’t worry! You’ll get another attempt to retake the exam at no additional cost. We’ll give you access to the course again so you can review the material before trying again.

Q: Can I sign up online?

A: Yes! Our registration process is fully online. Simply choose your course, complete our secure registration and payment form, and you’re good to go—no appointment or phone call necessary.

Q: What forms of payment do you accept?

A: We accept secure online payments via American Express, Discover, MasterCard, and Visa (including debit, credit, and prepaid cards). We also accept PayPal

Q: Is my information secure on your website?

A: Yes, your privacy and confidentiality are a top priority. We use encryption to protect your personal data. When you reach the payment page, you’ll see a green lock in the address bar, indicating a secure connection. Please ensure you’re on a secure page before entering your credit card details. For more information, please review our Disclaimer and Enrollment Policies.